Global Markets

Information Technology

According to the Information Technology & Innovation Foundation, Delaware is ranked in the top five in the 2014 State New Economy Index.



Information Technology

Delaware has the third-highest concentration of IT jobs in the nation, a reflection of its technology-driven economy. The state is attracting a growing number of high-speed computing companies in the health care, national security and general business sectors through a dynamic public-private-academic partnership that facilitates research and development of innovative software and IT services.

The Delaware Technology Park provides companies with affordable, state-of-the-art facilities and access to resources. It is equipped with cutting-edge physical infrastructure, including wet labs, office space, conference facilities and a park-wide fiber optic network. DTP selects the best and the brightest based on technology and business focus, financial status and leadership capability.

Companies in Delaware benefit from the State's research and development tax credit, which mitigates the risks and costs associated with R&D. Unlike in most states, Delaware businesses are eligible to receive R&D tax credits at the state and federal level (twice the amount of other states).

The State's IT companies can realize an even greater return on research investment by exploring prospects abroad. International demand for IT products and services can provide access to larger markets as well as spur new R&D opportunities.

Global Market

Demand for Information and Communication Technology (ICT) products and services is growing worldwide. Delaware ICT companies have already made inroads in Germany, Taiwan, and Canada, and research indicates that there are significant opportunities in Mexico, Canada, South Korea and Germany. The United Arab Emirates may also be a favorable second tier.


  • Mexico's ICT market is expected to grow to more than $30 billion by the year 2018; the hardware market is expected to exceed $16 billion and spending software is expected to approach $8 billion.
  • Mexico, the second largest market in Latin America, imported $38.5 billion USD last year from the US, a 14 percent increase from the previous year.
  • Government spending on ICT solutions is a key driver, in particular for products to improve tax collection, health services, trade, and security.
  • In the private sector, some 33 percent of Mexican businesses have made ICT investments, so there is significant room for growth. Penetration among small and medium enterprises (SMEs) is low, but a government policy to increase SME broadband access will boost ICT demand significantly. Mexican executives also point to significant opportunities in cybersecurity.
  • Low PC household penetration, growing PC affordability, and U.S. corporate demand for ICT outsourcing ensure continued ICT growth in Mexico. Primary opportunities include middle-income first-time buyers and mobile devices for higher income households.

  • The Canadian ICT market is expected to reach $50 billion in 2018. The hardware market expected to grow to $17 billion in 2018, and software spending should rise to nearly $12 billion by 2018.
  • Canada imported $45.5 billion from the U.S. last year, a 1 percent growth from the previous year.
  • The city of Vancouver has unveiled a $23 million plan to make the city a high-tech integrated digital community by 2017, including expansion of the city's open data program, access to city services via digital platforms, and an incubator for local businesses.
  • There is demand for business intelligence and information enabling software, growth and opportunity in ERP solutions, and significant opportunities in the tele-health market. Real-time data analytics and machine-to-machine communications and cloud computing are emerging technologies.
South Korea:

  • South Korea is the U.S.'s 6th largest export market; U.S. exports of computers and ICT machinery are up 15.34 percent over last year.
  • The U.S.-Korea Free Trade Agreement offers duty-free access to U.S. exports and provides strong anti-circumvention provisions to prohibit tampering with technologies.
  • The best ICT sector prospects include computers, storage and security technology, video servers and switches, semiconductors, wireless broadband convergence network technology, green ICT technology, cloud computing services, nanotechnology, electronic equipment, smart grid and smart television technology, telecommunications technology, and environmental technology.

  • Germany's ICT market is the largest in Europe; Green ICT is driving demand for systems planning and design solutions, and the government seeks to e-government and e-health networks. Hardware and software opportunities exist for those who can assist in these areas.
  • Approximately 75 percent of the software products sold in Germany are sold by U.S. companies. There are opportunities for both major players and smaller companies, and there are good opportunities for industry-specific and niche products for the public sector, banking, insurance, medical, and public utilities.
  • The market opportunities in Germany include ICT security, cloud computing, mobile applications, business intelligence, and social media.
United Arab Emirates:

  • The ICT market for the United Arab Emirates is forecast to rise to $6.4 billion by 2018.
  • Free trade zones make the UAE ideal for U.S. companies looking for a foothold in the Middle East and Africa.
  • Dubai will host the 2020 World Expo, and will be making significant IT investments as it prepares for the event.
  • UAE has one of the highest spending levels per capita on healthcare. Huge demand for Health ICT anticipated to improve patient care.
  • Market opportunities in the UAE include ICT products related to services procurement, public services, financial services, hospitality, aviation, and telecommunications.


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